Services

Hospice Care

We provide compassionate end-of-life care aimed at ensuring comfort and dignity.

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In Home Services

Our in-home services assist with daily activities to maintain quality of life.

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Advanced Illness Management

Our AIM program provides specialized support to manage symptoms and improve quality of life.

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Home Health

Professional staff assists those in need of skilled health care in their homes.

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Private Duty Services

For patients requiring more intensive care, our private duty services offer extended support.

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Consumer Directed Services

CDS empowers the Consumer to remain in control of their lives by giving them the freedom to choose their caregiver.

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Senior Companion by Americorp

The Senior Companion Program (SCP) serves the Dunklin, Pemiscot and New Madrid Counties in Southeast Missouri.

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faq

Clients frequently ask

How do I get Home Health services for myself or a loved one?

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To receive Home Health services in your home, you must have been seen by a physician or nurse practitioner recently, either in their office or in a hospital/facility setting, and the provider needs to have documented why you need Home Health care. They can then send their note and the order for Home Health so that we can get you on service!

How do I apply for Consumer-Directed Services?

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Enroll in MO HealthNet:
If you are not currently enrolled, you can call them at 855-835-3505.

Apply through the Missouri DHSS : Once you are enrolled in MO HealthNet, you can apply for CDS through the Missouri Division of Health and Senior Services.

Pre-screening and Home Assessment: DHSS will schedule a pre-screening and an in-home assessment to determine your requirements for assistance and personal care .

Referral for Personal Care Services: Submit a referral for Personal Care Services / Consumer-Directed Personal Care Assistance using the Online HCBS Referral Form, by calling 866-835-3505.

How do I get set up for Hospice services?

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A referral is often made by your doctor. However patients or loved ones can begin a self referral process by calling VNA Hospice.

VNA Hospice will provide guidance and assistance for the process of appropriate services.

An inquiry (information) visit can be scheduled with the patient and loved ones to answer questions, provide education, explain Hospice prior to accepting services.

How soon should Hospice services be started?

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The decision to utilize Hospice services should be considered as soon as possible after curative treatments are stopped.

Hospice care is for people with an anticipated life expectancy of 6 months or less, and not seeking curative treatment.

Studies show that starting Hospice services earlier, at least 2 months before death is likely to occur, not only improves quality of life, but often INCREASES the amount of time the patient has with loved ones.

Families often feel it is "too soon" to start Hospice and wait until death is very near. Once the benefit of Hospice has been experienced they often report they wish they had started the services earlier.

VNA Hospice offers "same day" admissions if requested.

Do I have to stop seeing my doctors and other programs I am receiving in my home to receive palliative care?

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No, you do not have to stop going to your doctors. The AIM team will work closely with your doctors and be an extra layer of support that specifically targets your symptom management (pain, shortness of breath, infections, ect.) You can also continue to receive Home Health and InHome Care while you are on AIM/palliative care. VNA offers all of these programs and we love to work together to make sure all of your healthcare needs are met.

How do I apply for Medicaid personal care services?

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Contact your local Medicaid office: Start by contacting your local Medicaid office or the Missouri Department of Health and Senior Services (DSDS) at 866-835-3505 to inquire about eligibility and the application process.

Complete the Application: You will need to complete an application and provide necessary documentation, such as proof of income, assets, and medical condition.

Care Assessment: A care assessment will be conducted to evaluate your level of need and determine what services are medically necessary.

Develop a Care Plan: Based on the assessment, a care plan will be developed outlining the services you are eligible for.

How do I apply for Medicaid-funded Private Duty Nursing (PDN)?

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Contact your local Department of Health and Senior Services (DHSS) or Medicaid office.

Call the Bureau of Special Healthcare Needs office at 573-751-6246 or (toll free) 800-451-0669 to inquire about eligibility and the application process. Obtain a physician's order for PDN services.

Call your child's primary care physician or medical specialist, if appropriate, to request an order for PDN services.

Complete the necessary paperwork and submit it to the agency.

In Missouri, the Department of Health and Senior Services, Bureau of Special Health Care Needs (DHSS/BSHCN) will assess the need for PDN services and assist with initial paperwork requirements.

Hospice Care

In Home Services

Advanced Illness Management

Home Health

Private Duty Services

Consumer Directed Services

Senior Companion by Americorp

faq

Clients frequently ask

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